Tandem IMS

We at attach great importance to the protection of your personal data and your privacy. This privacy policy is intended to provide you with detailed information on how and why your data is collected, processed and stored when you use our website. In doing so, we always comply with the applicable data protection regulations and standards. Please take a moment to familiarise yourself with our data protection practices. If you have any questions or comments, please do not hesitate to contact us.

Data Processing Responsible

Responsible for the processing of personal data within the framework of this website is:

Tandem International Multilingual School (Tandem IMS)
Seefeldstrasse 111
8008 Zurich, Switzerland

Phone: +41 43 500 10 30

For all inquiries or concerns regarding your personal data and its processing, please contact us directly using the contact details provided above. Philip Maechler is also available as your contact for data protection matters.

Legal Basis

The primary legal basis for processing your personal data on our website is your consent according to Art. 6 Para. 1 lit. a GDPR and Art. 13 Para. 1 revDSG. We place great importance on always obtaining your consent for the collection, processing, and use of your data.

Consent (Art. 6 Para. 1 lit. a GDPR & Art. 13 Para. 1 revDSG)
For all processes in which personal data is collected from you, we explicitly ask for your consent. This can be done, for example, via a confirmation box on our website, in forms, or during registration. Before giving your consent, we provide you with comprehensive information about the specific purpose and extent of data processing. You always have the option to revoke any given consent. The data processing that took place until the revocation remains unaffected.

To ensure you always retain control over the data we process, we obtain separate consent for each individual data processing process. This ensures that you are fully aware of the type of processing you are consenting to and which data is used for it.

Hosting Provider and CMS

Hosting Provider:
For the operation of our website, we use services from a hosting provider to ensure that our website is reliable, secure, and quickly accessible. Our hosting provider stores data on servers located in a secure data center and protects this data using technical and organisational measures against loss and access by third parties.

Our website is hosted bx:
HubSpot, Inc.
25 First Street,
2nd Floor
Cambridge, MA 02141

Using this hosting provider may result in data transfer to countries outside the EU or Switzerland. We have made appropriate agreements with our hosting provider to ensure that data processing is in accordance with European and Swiss data protection standards.

Content Management System (CMS):
To provide you with a user-friendly, efficient and secure website, we use HubSpot's Content Management System (CMS). This system allows us to easily manage and publish content. HubSpot's CMS has built-in features that help us comply with data protection guidelines and ensure the security of your data. No personal data is collected from you without your express consent.

Data Collection on the Website

Log Files:
Each time our website is accessed, information is automatically stored in so-called log files. These are technical files that can capture the following data: your IP address, date and time of access, pages visited, browser used, operating system, and possibly the website from which you visit us (referrer). This information is technically required to correctly display our website to you. They are not used to identify the user and are not combined with other data sources.

Contact Form:
When you send inquiries to us via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored with us for the purpose of processing the inquiry and in case of follow-up questions. We will not share this data without your consent.

Our website uses cookies. These are small text files stored on your computer and used by your browser. They serve to make our website more user-friendly, effective, and secure.

There are different types of cookies that we use:

Necessary Cookies: These cookies are always enabled as they are essential for basic website functions. They include cookies that allow you to navigate the website and use its features.

Analytics Cookies: These cookies collect information about how visitors use our website, for example, which pages they visit most frequently. They help us improve the website's usability and detect errors.

Advertisement Cookies: These cookies are used to show users relevant ads and marketing campaigns. They store user behavior and preferences to display appropriate advertising.

Functionality Cookies: These cookies help us provide certain features and personalizations on the website, e.g., saving language preferences or displaying personalized content.

You can change your browser settings to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for specific cases or in general, and to activate the automatic deletion of cookies when closing the browser. Cookie settings can vary depending on the browser. In the help menus of most web browsers, you will find information on how you can change your cookie settings. Please note that disabling cookies may limit the functionality of this website.

Comment Function:
When users leave comments on the blog, in addition to this information, the time of their creation and the email address and name previously provided by the website visitor are also stored. This is for our security, as we can be held liable for illegal content on our website, even if created by users.

External Services:
To enhance the functionality and offerings of our website, we use various external services, such as Google Maps, embedded YouTube videos, and social media plugins. Please note that using these services may result in data processing outside of the EU or Switzerland. We carefully select our external service providers and ensure that appropriate data protection measures are taken.

Storage and Security of Your Data

We take the protection of your personal data very seriously. Your data is stored in secure data centers and protected from loss, manipulation, or unauthorized access through technical and organizational measures. For example, we use encryption techniques like SSL or TLS to protect the transmission of your data. Our servers and databases are protected by firewalls and other security measures.

Additionally, we ensure that our employees and service providers with access to your data are properly trained and have contractually committed to confidentiality. We regularly review our security measures and adjust them to ensure the highest possible protection standard.

Storage Duration of Your Data

The duration of storage of your personal data depends on the purpose of the data processing and legal retention periods.

For data required for contract processing, the storage duration is typically as long as the contractual relationship exists and until the expiration of statutory warranty and guarantee periods.

Data stored based on your consent is kept as long as the consent is not revoked, and no other legal retention periods oppose it.

In the case of legal retention obligations (e.g., trade or tax law), the storage duration of certain data can be up to 10 years.

After the retention period has expired, your data will be deleted or anonymized if they are no longer necessary for contract performance or initiation.

External Services

To ensure the quality, security, and user-friendliness of our website, we use a range of external services. Below is an overview of these services and how they are used on our website:

HubSpot: We use HubSpot as both a CMS (Content Management System) and hosting provider. This allows for central management of our online content and ensures the accessibility of our website.

Font Awesome: This service provides us with icons used on our website to enhance the user experience.

Cloudflare: Cloudflare improves the performance and security of our website by protecting it from certain attacks and delivering content more rapidly.

Google Services:

  • Google Analytics: This helps us analyse the behavior of our visitors to continuously optimise the user experience.
  • Google Tag Manager: This tool aids in managing various scripts and codes on our website efficiently.
  • Google Ads: We use this advertising system to promote our offers in a targeted manner.
  • Google Maps: Displays location information and directions.
  • YouTube: We embed videos from YouTube to present multimedia content.
  • Google Captcha: This security tool protects forms on our website from misuse.

Facebook Pixel: With the Facebook Pixel, we can track and optimise the effectiveness of our ads on Facebook.

Social Media Plugins: We integrate plugins from Facebook, LinkedIn, and Instagram to share content and promote interaction on our social media channels.

Please note that through the integration of these external services, your data may also be transferred to servers in countries outside the EU or Switzerland. We select our external service providers carefully and only work with partners who guarantee an appropriate level of data protection.

Links to other Websites

Our website may contain links to external third party websites. Please note that these linked websites are not under our control and are therefore not covered by this privacy policy. If you follow a link to another website, you should read that website's privacy policy to understand how it handles your information.

Tandem IMS (Tandem International Multilingual School) assumes no responsibility or liability for the content, privacy practices, or other aspects of third party websites. We provide these links merely as a service to our users and the presence of a link does not imply any endorsement or sponsorship by us of the linked site.

Your Rights

Right to Information: You have the right to request information from us about the personal data we process about you. This also includes information about the purpose of the processing, the category of data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the origin of your data if it has not been collected directly from you.

Right to Rectification: If the data stored about you is incorrect or incomplete, you can request correction at any time.

Right to Deletion: You can request the deletion of your personal data when they are no longer necessary, the processing is unlawful, or your consent has been withdrawn. Please note that there are exceptions, for example if we are legally obliged to retain it.

Right to Restrict Processing: Under certain circumstances, you can request a restriction in processing your personal data.

Right to Data Portability: You have the right to receive the personal data concerning you, in a structured, common, and machine-readable format, or to request the transfer to another responsible party.

Right to Object: You can object to the processing of your data at any time if it is processed on the basis of our legitimate interest.

Right to Withdraw: If you have given your consent to data processing, you can withdraw it at any time with effect for the future.

Right to Complain: If you are dissatisfied with our data processing, you have the right to lodge a complaint with the relevant data protection supervisory authority.

Actuality and Amendments of the Privacy Policy

To ensure our privacy policy always meets current legal requirements and to include changes in our services in the privacy policy, e.g., when introducing new services, we reserve the right to amend this data protection policy from time to time. This may also have implications for the use of your personal data.

Any visit to our website or use of our services following such a change means your consent to the updated privacy policy. Therefore, we recommend regularly consulting the privacy policy, especially when revisiting our website.

Last updated: 12th October 2023